1. Home Faq

Frequently Asked Questions

How do i create an account?

Click on My Account in the main menu; you will be redirected to a customer registration page, where you can enter your personal information and create a password to set up your online account. 

How do I log in to my account?

Click on My Account in the main menu; you will be redirected to a customer registration page, where you can enter your personal information and create a password to set up your online account. 

I don't have a customer account; can I still place an order on your website?

Click on My Account in the main menu; you will be redirected to a customer registration page, where you can enter your personal information and create a password to set up your online account.

What should I do if I forgot my password?

Click on My Account in the main menu; you will be redirected to a customer registration page, where you can enter your personal information and create a password to set up your online account.

Will you let me know when you have received and processed my order?

Click on My Account in the main menu; you will be redirected to a customer registration page, where you can enter your personal information and create a password to set up your online account.

Will I be notified when my order is being shipped?

Click on My Account in the main menu; you will be redirected to a customer registration page, where you can enter your personal information and create a password to set up your online account.

I want to order the same supplies every month; how do a place a recurring order?

Click on My Account in the main menu; you will be redirected to a customer registration page, where you can enter your personal information and create a password to set up your online account.

How do I access my Auto Ship information?

Click on My Account in the main menu; you will be redirected to a customer registration page, where you can enter your personal information and create a password to set up your online account.

I want to maintain my personal privacy; do you have discrete packaging for your products?

Click on My Account in the main menu; you will be redirected to a customer registration page, where you can enter your personal information and create a password to set up your online account.

How quickly will my order ship?

Click on My Account in the main menu; you will be redirected to a customer registration page, where you can enter your personal information and create a password to set up your online account.

Will I be able to make changes or cancel an order that I have already placed?

Click on My Account in the main menu; you will be redirected to a customer registration page, where you can enter your personal information and create a password to set up your online account.

Do you offer free shipping?

Click on My Account in the main menu; you will be redirected to a customer registration page, where you can enter your personal information and create a password to set up your online account.